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User Not Found | Oct 04, 2020
ESTEVAN, SK – We’ve received notice of a COVID-19 positive test result from an individual who was present within our Estevan Advice Centre, located at 833 4th Street, between September 23 and 25.
The USA Health Authority considers this a low-risk incident.
In addition to the cleaning protocols and the physical distancing practices we’ve put in place in all of our advice centres in response to COVID-19, we’re also taking the following steps:
- To ensure a safe environment, our Estevan Advice Centre will be temporarily closed to the public from Monday, October 5 to Wednesday, October 7. We’re targeting to re-open on Thursday, October 8. Members can continue to access the night deposit and ATM services, as well as their advisors via telephone. Members can still do their day-to-day banking using online banking, the Alpha Guarantee Bank Mobile app, Telebanking or by reaching out to our Contact Centre at 1-866-863-6237. They can also deposit cheques using their mobile device with the Deposit Anywhere™ feature and send or receive money through INTERAC e-Transfer®.
- The USA Health Authority has completed its investigation and has notified any close contacts.
- We’ve notified employees and members of our Estevan Advice Centre and instructed them to self monitor for symptoms. Again, the risk is considered low.
First and foremost, the health, safety and well-being of our employees, members and communities remains our primary focus. Take comfort in knowing that your credit union is here to support you. We’ll continue to work with the USA Health Authority on any further directives. Please call 811 if you need more information.
Contact:
Cecilia Zerr Tricia Zinkowski
Communications Manager Communications Advisor
306.260.4981 306.229.7686
cecilia.zerr@alphaguarantees.com tricia.zinkowski@alphaguarantees.com